Privacy Policy

Privacy Policy for Sheen.com

Effective Date: October 12, 2023

1. Introduction

Welcome to Sheen.com (referred to as “Sheen,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines how we collect, store, use, share, and secure your personal information, as well as how you can exercise your rights under the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect and process the following types of personal data when you visit Sheen.com:

  • Personal Identifiers: Name, email address, phone number (if provided), and postal address.
  • Payment Information: Information necessary for processing payments (e.g., credit card details).
  • User Account: Information related to your Sheen.com account, including login credentials.
  • Order History: Details of your past orders and transactions with us.
  • Communication: Records of any communications you have with us via email or other channels.
  • Website Usage Data: Information related to your interaction with our website, such as IP address, device information, and browser details.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders for Soy Wax products.
  • To manage your Sheen.com user account.
  • To respond to your inquiries and provide customer support.
  • To send you updates, promotions, and marketing materials with your consent.
  • To improve our website’s functionality and user experience.
  • To meet legal and regulatory requirements.

4. Data Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist in website operations, payment processing, shipping, and marketing.
  • Legal Compliance: We may disclose information in compliance with legal requirements, such as to respond to lawful requests or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the acquiring entity.

5. Data Security

We take data security seriously and employ reasonable measures to safeguard your personal information. These include encryption, access controls, and regular security assessments.

6. Your Rights Under GDPR

As a user of Sheen.com, you have the following rights:

  • Access: You can request access to your personal data and information about how it is processed.
  • Rectification: You may request corrections to inaccurate or incomplete data.
  • Erasure: You can request the deletion of your data under certain circumstances.
  • Data Portability: You have the right to receive your data in a structured, machine-readable format.
  • Withdrawal of Consent: If you have given consent for specific processing, you can withdraw it at any time.

To exercise your rights or if you have any privacy-related questions or concerns, please contact us at the following email address: [email protected].

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our data practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this document.

8. Consent

By using Sheen.com, you consent to the terms of this Privacy Policy and the processing of your personal data as described herein.

This privacy policy is designed to be GDPR-compliant and transparent about how you handle user data on your website, Sheen.com. Please consult with a legal professional to ensure that it complies with any specific regulations applicable to your jurisdiction.

9. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your browsing experience on Sheen.com. These technologies help us collect information about your usage patterns and preferences. By using our website, you consent to our use of cookies and tracking technologies. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Sheen.com is not intended for use by individuals under the age of 16. We do not knowingly collect or process personal data of minors. If you believe we have unintentionally collected information from a child, please contact us, and we will take prompt measures to delete the data.

11. International Data Transfers

Your data may be processed or stored in countries outside of the Indian Economic services (IES) if necessary for the purposes outlined in this Privacy Policy. We will take all reasonable steps to ensure your data remains protected and in compliance with applicable data protection laws.

12. Third-Party Links

Sheen.com may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

13. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by legal and regulatory obligations. Once your data is no longer needed, we will securely dispose of it.

14. Complaints

If you believe your rights under the GDPR have been violated or if you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority.

15. Governing Law

This Privacy Policy is governed by the laws of Indian constitution. Any disputes arising from or related to this policy will be subject to the exclusive jurisdiction of the courts in Indian constitution.

16. Acceptance of Privacy Policy

By using Sheen.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

17. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sheen Address: Koramangala, Bangalore-95 Email: [email protected]