Terms & conditions

Terms and Conditions for Sheen.com

Effective Date: October 12, 2023

1. Introduction

Welcome to Sheen.com (referred to as “Sheen,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the purchase of Soy Wax Candles for gifting from Sheen. By accessing or using Sheen.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with these terms, please refrain from using our website.

2. User Eligibility

By using Sheen.com, you represent and warrant that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may only use our website under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to provide accurate and up-to-date product information, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of this information. We reserve the right to modify or discontinue products without notice.

4. Orders and Payment

When you place an order on Sheen.com, you agree to pay the specified price for the products you have selected, including any applicable taxes and shipping fees. Your order is subject to our acceptance and may be canceled or modified at our discretion.

5. Shipping and Delivery

We aim to deliver your orders promptly, but delivery times may vary based on your location and other factors. Sheen is not responsible for delays in shipping. Risk of loss or damage to the products transfers to you upon delivery.

6. Returns and Refunds

Our Returns and Refunds policy is available on Sheen.com and outlines the terms and procedures for returning products and requesting refunds. By placing an order, you agree to adhere to this policy.

7. Privacy and Data Protection

Your use of Sheen.com is subject to our Privacy Policy, which details how we collect, store, and use your personal information. Please review our Privacy Policy to understand how we handle your data.

8. Intellectual Property

All content on Sheen.com, including text, images, graphics, logos, and trademarks, is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit permission.

9. User Conduct

You agree to use Sheen.com in accordance with applicable laws and regulations. You may not engage in activities that may harm our website, compromise user experience, or infringe on the rights of others.

10. Termination

We reserve the right to terminate or suspend your access to Sheen.com at our discretion, with or without notice, if you violate these Terms and Conditions or engage in unauthorized or inappropriate activities.

11. Limitation of Liability

To the fullest extent permitted by law, Sheen is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use Sheen.com or the purchase of products through our website.

12. Governing Law

These Terms and Conditions are governed by the laws of Indian Constitution. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Indian Constitution.

13. Changes to Terms and Conditions

We may update these Terms and Conditions to reflect changes in our business practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this document. It is your responsibility to review these terms periodically to stay informed of any changes.

14. Severability

If any part of these Terms and Conditions is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Sheen.com, superseding all prior agreements and understandings, whether written or oral.

16. Assignment

We reserve the right to transfer or assign our rights and obligations under these Terms and Conditions to a third party. You may not transfer or assign your rights and obligations under these terms without our prior written consent.

17. Waiver

Failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions or our business practices, please contact us at the following address:

Sheen Address: Koramangala, Bangalore-95 Email: [email protected]